Frequently Asked Questions
Expert support and answers for your networking and electronics needs.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy for electronic hardware?
We offer a 30-day return policy for all hardware. Items must be in their original packaging with all included cables, manuals, and accessories to qualify for a full refund.
Do your products come with a manufacturer warranty?
Yes, most D-Link products include a limited lifetime or 1-year warranty covering defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure and convenient checkout.
Do you offer international shipping?
Currently, we ship to the United States and Canada. For other regions, please visit our global site to find an authorized local distributor.
How do I update the firmware on my router?
You can update your firmware by logging into the web configuration utility or using the D-Link mobile app. We recommend keeping firmware updated for the latest security patches.